Operations Coordinator

Status
Accepting applications
Closing Date
Company Name
You Make Me Smile - Trenton

Are you a seasoned dental assistant carrying the burden of long hours, along with the physical toll of shoulder and back pain from chair side assisting?

It's time to shift gears and continue making a meaningful impact on the dental industry while valuing your invaluable experience!

Avery well-established and reputable Dental Centre is introducing a fresh perspective on how your dental assisting experience can contribute significantly in this new oppertunaty while prioritizing your health and professional growth.

Experience the next evolution in dental assisting with us – where fulfillment meets innovation.

If you're ready to step into a future where your experience is cherished, your health is prioritized, and your potential knows no bounds, apply now!

  • Implement and maintain an efficient and a well-thought schedule for all providers to enhance overall practice efficiency and ensure a stress-free workflow.
  • Daily goal setting for each provider, focusing on a balanced mix of simple and complex patient treatments to optimize scheduling.
  • Manage a well-organized appointment scheduling system, allowing for anticipation, prevention, and proper handling of last-minute cancellations, while minimizing impact on both the team and patients.
  • Proficiently handle open-time slots, fill schedule gaps, and adjust timings to condense appointments for optimal schedule utilization.
  • Respond to patient incoming calls, address inquiries, and escalate issues to the appropriate channels.
  • Initiate outbound calls to schedule patient-related appointments and follow up on pending appointments and outstanding treatments.
  • Conduct regular preaudits to ensure accuracy of patient information in relation to thier appointments.
  • Communicate with insurance companies to obtain breakdowns and plan coverage information.
  • Uphold an exceptional patient experience through outstanding customer service and presentation skills.

Benefits:
- Competitive salary based on experience
- Health insurance coverage options available
- Retirement savings plan with employer match
- Paid time off for vacation, sick leave, and holidays

We are an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status.

Job Types: Full-time, Part-time, Permanent

Salary: $21.00-$23.00 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Experience:

  • Dental Clinical: 2 years (required)

Work Location: In person

 

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Position Available
Full time
Job Category
Health Care