Reporting to the Community Hospice Manager, the Food Services Coordinator is responsible for oversight, planning, and delivery of Hospice Quinte’s food services program with the goal of creating a warm and hospitable home-like environment for residents, visitors, clients, and other stakeholders. This role organizes all aspects of food service including ensuring the safe handling of all food prepared and/or served in the Stan Klemencic Care Centre. This includes the ordering and purchasing of pantry ingredients, monitoring kitchen use including stored foods, equipment and dishes, and coordinating food preparation by volunteers. The Food Services Coordinator will organize and prepare the weekly food services for Hospice Quinte including developing weekly menus for the residents and planning food requirements for the hospice residence and community programs while adhering to a set budget. This role is responsible for performing housekeeping duties within their area of their duties.
Key Responsibilities
The statements below reflect the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the job. Other duties may be assigned as required.
Under the direction, and in cooperation and consultation with the Community Hospice Manager perform the following:
Food Services
Create a warm and hospitable environment for residents, visitors, clients, and other stakeholders through the provision of food services
Develop and coordinate a rotating monthly food service plan and menu for breakfast, lunch, and evening meals
Work cooperatively with clinical staff to learn about the unique dietary requirements of residents
Identify and meet the unique food service needs or requests of residents at the Stan Klemencic Care Centre
Coordinate the preparation of foods for special events including but not limited to training, meetings, and holiday meals
Sensitive and accommodating to cultural dietary preferences
Maintain a safe and sanitary environment ensuring compliance with food handling and food inspection standards and requirements
Ensure that the required foods and supplies are available by maintaining the required food inventory, including ordering/purchasing groceries, and working within set budgetary constraints
Source and purchase food and supplies in an economically responsible manner, and in accordance with charitable and nonprofit culture
Manage fluctuating inventory requirements and dietary needs as per Hospice Quinte timelines and requirements
Work in coordination with other Hospice Quinte staff to maintain an adequate inventory of kitchen supplies and cleaning products
Clean and maintain kitchen and food preparation equipment with care
Develop and update food services policies and procedures
Maintain good documentation and record-keeping
Volunteer Management
Assist the Community Hospice Coordinator in recruiting and scheduling kitchen volunteers
Work well, and in a positive, cooperative, and appreciative manner with volunteers
Supervise and train kitchen volunteers
Ensure instructions are provided for volunteers preparing food (meals or baking)
Ensure kitchen volunteers are following food handling and safety standards
Organizational Responsibilities
Participate and contribute to encourage and support activities which promote effective team functioning throughout Hospice Quinte
Participate in assigned Hospice Quinte activities, events, and committees
Demonstrate appropriate boundaries with staff, volunteers, clients, and members of the community
Attend meetings, conferences, and training as required
Education
Completion of high school diploma or equivalent
Post-secondary education in Food Services or Culinary Management an asset
Current Food Safety Handling Certificate, valid in the province of Ontario or willingness to complete within 1 month of hire
Experience
1-2 years of related work experience
Knowledge, Skills, and Abilities
Work experience and/or related training in the food service industry including but not limited to menu preparation, ordering, inventory, quantity food preparation, serving and clean-up
Knowledge of food safety standards and requirements including but not limited to Ministry of Health and Long-Term Care and Safe Food program
Ability to stand for much of the shift and lift and carry up to 25 kilograms
Experience working with a volunteer workforce and/or healthcare food service experience is an asset
Excellent interpersonal skills
Ability to build strong professional relationships and facilitate teamwork
Ability to manage multiple workplace demands through strong organizational, prioritization, and time management skills
Strong written and verbal communication skills.
Proficient in use of Microsoft Office, email, and other general office computer systems and equipment
Working Conditions
20 hours per week
Work location is at Hospice Quinte’s Stan Klemencic Care Centre
Position starts with 7.5 days of vacation each fiscal year
Position has 5 sick leave days available each fiscal year
Salary boosted by 10% in lieu of health benefits and RRSP
$23.92 - $25.88 per hour