PSW Supervisor - Congregate Programs

Under the direction of the Director of Client Services and Manager of Congregate Programs he/she is responsible for providing a variety of supervisory related duties in a fast paced environment.

Duties

• Provide leadership, mentoring, guidance, and training to PSW’s
• Provide client care in incidents of PSW shortage
• Engage with staff and clients to identify best practices for care, improvement opportunities, client concerns, and potential risks/performance issues; collating information and sharing with Manager of Congregate Programs
• At direction of Manager of Congregate Programs, assist staff in implementing new approaches, correcting performance issues, training/re-training as needed, and providing daily operational direction to PSW’s
• Attend seminars, workshops and conferences.
• Participate in meetings internally for purposes of information sharing and updates as required.
• Assist with employee and client files including updates, purging and scanning as required.
• Ensure the compliance of the Policies and Procedures on confidentiality and privacy with all employees.

Experience Required

• PSW Certification and extensive experience as a PSW in a congregate setting
• Demonstrated experience mentoring, training, and supervising PSW’s
• A pleasant and efficient manner when dealing with the public, staff and clients both in person and on the telephone
• Excellent communication skills
• Organizational ability, good judgment and tact
• Excellent computer skills
• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Experience using computerized systems for data entry and record keeping

Job Types: Full-time, Permanent

Pay: From $30.50 per hour

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• No weekends

Work Location: In person