WELCH -LLP - Belleville
Welch LLP is hiring a Client/Office Support professional for their Belleville office, part of the Quinte Region Practice.
This role involves hands-on administrative support, working closely with team members, senior accountants, partners, and clients. You’ll deliver exceptional client service with a focus on confidentiality and discretion, while contributing to an environment that values respect, professional growth, and work-life balance.
If you are interested in this opportunity with a growing, flexible, and dynamic organization, please apply by sending your cover letter and resume to [email protected] with the subject line “Client/Office Support – Belleville”
QUALIFICATIONS:
- Post-secondary diploma in Business Administration or related field is preferred
- 1-2 years in an administrative role
- Minimum 1 year of administrative experience in a busy professional services environment is preferred
- Proven computer skills including Microsoft Office suite (Word, Excel, Outlook)
- Experience delivering outstanding Client service and representing the Firm as the first point of contact with clients
- Possesses excellent communication skills
- Demonstrates organization skills and attention to detail
- Ability to follow directions, instructions/procedures efficiently and accurately
- Developing and maintaining relationships with clients and staff
- Effectively managing, organizing and planning your time
- Ability to work under pressure and with tight deadlines
- Multi-tasking efficiently in a fast-paced environment while meeting deadlines
- Demonstrates strong teaming skills and experience reporting to multiple people
- Ability to work with numbers; demonstrates accuracy
- Ability to work overtime as required, including tax busy season
- Ability to work onsite in Belleville, Ontario
Client/Office Support
RESPONSIBILITIES:
Client Support
- Greeting visitors, answering phones and directing calls
- Maintaining pickup mail cabinet
- Preparing CRA enclosure letters
- Printing, collating, and saving various tax returns
- Processing payments
- Processing T1’s and other government filings
- Running/reviewing AR statements
- Scanning documents, communications, coordinating logistics, etc.
- Setting up new clients
- Typing, editing, and proofreading documents
- Working on client communications as requested
Office
- Assisting with A/R follow-up
- Arranging lunches/social activities
- Backing up other administration staff
- Completing weekly timesheet and WIP reports
- Completing monthly Partner meeting reports
- Contacting vendors for maintenance, repairs & emergency contacts
- Coordinating and preparing for meetings
- Coordinating couriers and mail
- Distributing Federal & Ontario Budgets
- Keeping office tidy and stocked, including kitchen and supply cabinets
- Maintaining file destruction procedures: updating/sending destruction memo, list and arranging shredding
- Maintaining phone system, copiers and office equipment
- Making bank deposits
- Ordering supplies
- Providing general support for professional staff in the office
- Providing liaison between offices
- Testing Fire alarm & emergency lighting
- Working on other communications or special projects as requested