General Manager

General Manager:

Our vision is to be a Tim Hortons leader in hospitality, team work, happiness, standards execution, coffee excellence, and fun by creating exceptional experiences for our Guests, Team Members and community.

As a General Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the General Manager, Owner in the day to day operations of a fast paced restaurant. Your 3+ years of quick service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching employees makes you an ideal candidate for this role.

Responsibilities:

• Managing labor Costs through effective scheduling and floor management
• Controlling Food & Paper Costs
• Ensuring that product launches and promotions are executed with perfection
• Resolving Guest issues, as well as working with the team to minimize issues
• Recruitment & Retention, and training new staff
• Team Member and Supervisor Performance Reviews
• Weekly and Monthly Inventories of the Restaurant

Qualifications:

• Able to work day shift including weekends-also available for on call
• Must be tech savvy- Microsoft, email, spread sheets, in house software
• 3-5 years of restaurant management experience
• Good knowledge of labor legislation
• Must have a valid driver license and car
• Must have excellent organization skills

As part of our team we offer you:

• Competitive wages
• Comprehensive training
• Incentive and recognition programs
• Tim Hortons Scholarship Program
• Community involvement

Thank you for your time and interest in Tim Hortons!

REQUIREMENTS

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.