The Green Root
The Green Root Health and Natural Food Store is looking for a reliable, customer-focused Retail Sales Associate to join their team. As a small, family-owned business, we value team members who are proactive, dependable, and able to work independently while delivering excellent customer service.
Key Responsibilities
- Greet customers and provide friendly customer service
- Help customers select products and answer questions relating to their specific health food needs
- Operate POS system and handle transactions accurately
- Stock shelves, organize displays, and maintain store cleanliness
- Support inventory, restocking, and receiving shipments
- Promote products and assist with upselling
- Handle customer concerns professionally
- Assist with opening/closing duties and daily operations
Requirements
- Previous retail experience preferred
- Knowledge of natural products and supplements
- Strong communication and customer service skills
- Ability to work independently and take initiative
- Professional, reliable, and punctual
- Comfortable handling difficult customer situations
- Flexible availability (including weekends and emergency shift coverage)
- Ability to lift up to 40 lbs and perform physical tasks
- Food Handler Certificate is an asset or willingness to obtain one
- Must have reliable transportation (City transit not available)
Nice to Have
- Interest in health, wellness, and natural products
- Experience with POS systems and inventory