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Technical Service Administrator

  • Full-Time
  • Belleville
  • $50,000 to $55,000 CAD / Year
  • May 31, 2026

Website Donini Chocolate L.P.

Creating Sweet Smiles since 1950

We are seeking a highly organized and detail-oriented Technical Service Administrator to support our technical, quality, operational, and financial teams.  This role acts as a key communication link between internal departments and customers, ensuring accurate, timely, and compliant information flow across the business.

The successful candidate will support technical documentation, customer inquiries, departmental tracking, audit preparation, and financial reconciliations, while also assisting with marketing and retail initiatives as required.  This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, cross-functional environment.

Core Qualifications & Experience:

  • Experience in an administrative, technical, quality, or service support role, preferably in manufacturing, food, or regulated environments
  • Demonstrated experience supporting multiple departments (QA, R&D, logistics, sales, finance, or operations)
  • Experience handling customer inquiries involving technical or product-related information

Technical & Documentation Skills:

  • Proven ability to manage technical documents, specifications, and change records
  • Experience supporting product documentation, or technical records
  • Strong documentation control and record-keeping skills with high attention to detail

Communication & Coordination:

  • Clear, professional written and verbal communication skills
  • Experience acting as a liaison between customers, sales, and technical teams
  • Evidence of responsiveness, follow-up, and issue ownership

Organization & Time Management:

  • Ability to manage multiple priorities simultaneously while maintaining accuracy
  • Strong organizational systems for tracking tasks, requests, and deadlines

Financial & Administrative Competency:

  • Experience supporting departmental spend tracking, AP/AR, or reconciliations
  • Exposure to month-end or reporting activities is a strong asset

Compliance & Audit Support:

  • Experience supporting or preparing for audits or compliance programs (GFSI, food safety, fiscal, health and safety, or similar)
  • Understanding of the importance of accuracy, traceability, and compliance

Soft Skills & Work Style Indicators:

  • Detail-oriented, dependable, and proactive
  • Comfortable working in a support role with high accountability
  • Adaptable and willing to assist with marketing, events, or cross-functional initiatives as needed

 

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Work in Quinte as a division of The Bay of Quinte Regional Marketing Board is committed to acknowledging, appreciating and understanding the Indigenous peoples’ historic connection to this land and to raising awareness by building relationships in collaboration with Indigenous partners and communities. 

We recognize and acknowledge that we are living and working on the traditional territory of the Wendat, Mississauga, Anishinaabeg and Haudenosaunee which includes the Kenhtè:ke Kanyen’kehá:ka (Mohawks of the Bay of Quinte) with whom we work in direct partnership with. 

This partnership focuses on the common goal of celebrating the region with the Kenhtè:ke Kanyen’kehá:ka who are equal partners within the organization and at the Board of Directors table contributing to the mandate and operations.

This mandate includes listening to, learning from, and collaborating with the Kenhtè:ke Kanyen’kehá:ka and actively incorporating their culture and heritage into the practice of responsible destination marketing and management of the region.

We understand that this land acknowledgement is only a small step towards the larger process of reparations and reconciliation.